Effective Date: 28 October 2026
Welcome to GSK Balaji Cardiff Accountants. These Terms and Conditions govern your use of our website and the accounting, bookkeeping, tax, and related professional services we provide.
By accessing our website or engaging our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
These terms should be read alongside any separate engagement letter, service agreement, or written proposal agreed between you and our business.
GSK Balaji Cardiff Accountants provides accounting, bookkeeping, tax-related, and associated business support services, subject to the services agreed with each client.
The precise scope of work will depend on your requirements, the information provided, and the terms of your engagement.
Services may include:
Bookkeeping and financial record management.
Preparation of accounts and financial reports.
Corporation tax and other agreed tax-related services.
Accounting software setup and support.
Payroll and related administration, where agreed.
General accounting guidance and business support.
Not every service is available under every engagement. The specific services we will provide will be confirmed before work begins.
You agree to use our website lawfully and responsibly.
You must not:
Use the website for fraudulent, unlawful, or misleading purposes.
Attempt to gain unauthorised access to our systems or data.
Introduce viruses, malicious code, or other harmful material.
Interfere with the operation, security, or availability of the website.
Copy, reproduce, or distribute website content for commercial purposes without appropriate permission.
We reserve the right to restrict access to our website where reasonably necessary for security, maintenance, or other legitimate business reasons.
To enable us to provide our services effectively, you agree to:
Provide accurate, complete, and up-to-date information.
Supply financial records, invoices, receipts, and other requested documents within agreed timescales.
Inform us promptly of relevant changes to your business or financial circumstances.
Review documents and calculations when requested.
Respond to reasonable requests for clarification or supporting evidence.
Inform us of relevant filing deadlines, notices, or correspondence received from HMRC or other authorities.
Pay agreed fees in accordance with the applicable payment terms.
We may rely on the information and documents you provide unless we have reason to believe that they are incomplete, inaccurate, or inconsistent.
Delays or inaccuracies in the information you provide may affect our ability to complete work accurately or meet agreed deadlines.
Our fees will be communicated through an engagement letter, quotation, proposal, invoice, or other written agreement.
Unless otherwise agreed in writing, invoices must be paid within the payment period stated on the relevant invoice.
Additional work outside the agreed scope may incur extra charges. Where reasonably practicable, we will discuss such charges with you before undertaking the additional work.
If payment is overdue, we may take appropriate steps to recover outstanding amounts or suspend further work, subject to applicable law and any contractual or professional obligations.
Any applicable interest, late-payment charges, or recovery costs will be applied only where legally permitted and in accordance with the relevant agreement.
We will make reasonable efforts to complete agreed work within the applicable timescales, provided we receive the necessary information and cooperation from you.
You remain responsible for supplying requested documents promptly and notifying us of relevant deadlines.
Although we may assist with monitoring agreed filing and payment dates, you should not assume that a deadline has been met unless the relevant submission or payment has been confirmed.
We cannot guarantee that HMRC or another authority will accept a submission, approve a claim, or reach a particular decision.
Our work is based on the information available to us and the scope of the services agreed.
We aim to provide accurate and appropriate accounting and tax-related services. However, advice may need to be reviewed if the relevant facts, legislation, guidance, or your circumstances change.
General information published on our website is provided for informational purposes and does not automatically constitute personalised accounting, tax, legal, or financial advice.
You should obtain specific advice before making decisions that may have significant financial, legal, or tax consequences.
Where tax return preparation or submission forms part of our agreed services, we will undertake the work in accordance with the applicable engagement terms and relevant requirements.
You remain responsible for providing complete and accurate information about your income, expenses, business activities, and other relevant matters.
You are also responsible for paying taxes and other liabilities when due unless a separate arrangement expressly provides otherwise.
We cannot guarantee a particular tax outcome, refund, relief, or reduction in liability.
We will handle confidential client information in accordance with our professional obligations, applicable law, and our Privacy Policy.
We will not disclose confidential information to third parties except where authorised, necessary to provide agreed services, required by law or regulation, or otherwise permitted under the applicable engagement terms.
You agree to provide information through appropriate channels and to take reasonable precautions when sharing confidential financial documents.
Unless otherwise stated, the content on our website, including text, graphics, branding, layout, and other materials, is owned by or licensed to the relevant rights holder.
You may access and use website content for personal and informational purposes.
You must not reproduce, distribute, modify, publish, or commercially exploit website content without prior permission, except where permitted by law.
Documents and work products prepared specifically for a client will be subject to the intellectual property and usage terms agreed in the relevant engagement.
Our services may involve third-party accounting platforms, software providers, financial institutions, or other external services.
Your use of those services may be subject to separate terms and privacy policies.
We are not responsible for independent third-party systems, outages, changes to software functionality, or decisions made by external providers, except to the extent that applicable law provides otherwise.
We will take reasonable care when working with third-party platforms as part of our agreed services.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
Subject to that requirement, we will provide our services with reasonable care and skill.
To the extent permitted by applicable law, we are not responsible for losses arising from inaccurate or incomplete information supplied by you, delays in providing required documents, unauthorised use of our website, or events beyond our reasonable control.
Any other limitation of liability will be subject to the applicable engagement agreement and relevant legal requirements.
Nothing in these terms excludes or restricts liability for fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted.
Either party may terminate an engagement in accordance with the termination provisions of the relevant engagement letter or service agreement.
Where no separate termination provisions have been agreed, the parties should discuss reasonable notice and the orderly completion or transfer of outstanding work, subject to applicable law and professional obligations.
We may suspend or terminate services where legally permissible if you fail to pay agreed fees, repeatedly fail to provide essential information, request unlawful conduct, or otherwise materially breach the engagement terms.
Outstanding fees for work already completed will remain payable in accordance with the applicable agreement.
We will not be responsible for delays caused by events beyond our reasonable control, including significant technical failures, service-provider outages, natural disasters, or interruptions to essential infrastructure.
Where such an event affects our services, we will take reasonable steps to minimise disruption and resume work when practicable.
This clause does not remove any obligations or liabilities that cannot lawfully be excluded.
If you are dissatisfied with our services, please contact us directly and explain your concerns.
We will review complaints fairly and aim to resolve them through appropriate communication.
Where relevant, we will follow any applicable professional complaints procedure or regulatory requirements.
If a dispute cannot be resolved informally, the parties may consider appropriate mediation or other lawful dispute-resolution procedures.
We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or legal obligations.
Updated terms will be published on this page with a revised effective date where appropriate.
Any changes to an existing client engagement will be handled in accordance with the applicable engagement agreement and legal requirements.
These Terms and Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.
Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to applicable legal requirements.
If you have questions about these Terms and Conditions or our services, please contact:
GSK Balaji Cardiff Accountants
Email: [Insert official business email address]
Address: [Insert registered or business address]
Website: [Insert official website URL]